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Health, Safety and Quality Administrator

To apply for this role, please email your CV and covering letter detailing how you meet the criteria set out in the job description to



Established in 1979, Shield Environmental Services has become one of the largest national service providers in the environmental service sector. We have grown steadily over the years and have constantly adapted to meet the demands and changing practises of the sectors we work with. However, some things have never changed and we believe that our success is based upon our original core principal of exceptional customer care. We feel honoured to have many long-standing relationships with our clients, many of whom we have been working with for years.

Shield Environmental Services Limited is an equal opportunity employer and values diversity.

An opportunity has arisen for an experienced administrator to join our Quality, Environmental, Health and Safety department, based in Bristol.

Duties include:

  • Reporting into the Quality Manager on a daily basis
  • Providing support to the Shield Group of businesses, QUENSH Team Advisors and Managers
  • Version control of new and existing forms and templates
  • Answering the QUENSH department and Admin phones as required
  • Preparing, Monitoring, updating and maintaining departmental templates, policies, procedures and flow charts
  • Administration of departmental communications e.g. telephone calls, post, e-mails, faxes etc.
  • Monitoring, updating and maintaining the ‘Approved Contractor/ Supplier List’
  • Processing Supplier and Contractor applications
  • Preparing monthly QUENSH Statistics
  • Populating the Technical Return/Divisional Return
  • Monitoring, updating and maintaining site inspection spreadsheets and actions database including action close out management
  • Management of corrective action database
  • Monitoring, updating and maintaining Accident, Incident, Near miss and Hazard ID reports
  • Input, management and close out of actions from internal audits and Inspections
  • Monitoring, updating, maintaining and closing customer compliments and complaints
  • Customer feedback matrix and outstanding action requests to be circulated to senior management team
  • Support completion of Pre-Qualification questionnaires
  • Monitoring, updating and maintaining the Tool box talk library
  • Monitoring, updating and maintaining the QUENSH folder system
  • Set up and maintaining filing system
  • Maintain and monitor technical library
  • Meet UKAS administration requirements for Shield Group of companies
  • Update Business Organograms
  • Logging bills and fuel usage
  • Attend meetings and minute taking
  • Manage I Auditor accounts and create forms
  • Accreditation questionnaires
  • Log of personal monitoring

Qualities and requirements:

  • Self-motivated person who can work in a team and have a professional approach
  • Excellent listening and communication skills, both written and oral
  • Strong initiative and organisational skills with the ability to work to strict time and quality requirements
  • Good interpersonal skills with the ability to build relationships with colleagues and business managers
  • Attention to detail and confidentiality are paramount
  • Knowledge of Microsoft Office, PowerPoint, Excel and Word
  • Experience in use of database measurement and reporting software would be an advantage
  • Be confident liaising with a variety of people both internal and external to the business
  • Knowledge of working with ISO 14001, 9001, 45001 would be an advantage
  • Previous experience working in an administration role within health and safety would be an advantage

Job Types: Full-time, Permanent


  • GCSE or equivalent (Required)


  • Administration: 2 years (Required)
  • Microsoft Office: 2 years (Required)

To apply for this role, please email your CV and covering letter detailing how you meet the criteria set out in the job description to

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